MM Difference Services
 
partners
 
 

Our Promise to You: To exceed your cleaning expectations through dependable, personalized and high quality janitorial services at competitive rates.

Our commitment to you begins long before we begin cleaning your building. We will work with you to determine exactly what your needs are. We offer quality you can count on day in and day out.

  • No subcontractors, we know who is in your facility so you don’t have to worry.
• All employees must have work authorization verified through Department of Homeland Security’s
  E-Verify Program.
• We can handle any type of security clearance or certification you need.
• On-site supervisors make sure the job is done right. Our employee-to-supervisor ratio averages 9:1.
• Our team of experienced managers provides leadership and training for supervisors and the cleaning staff.
• Our dedicated and experienced staff completes about 15 ½ hours of product knowledge and
   safety training annually.
• Our Customer Service representative works with you to determine your needs and follows up to make sure
   they are being met.
• Our 24 hour emergency phone number allows you to call for service when unexpected emergencies arise.
• We use environmentally friendly cleaning products and state of the art equipment.
• We offer fair and competitive pricing.
 

If you have a question or concern, we’re here Monday through Friday from 8 am to 5:30 pm. You’ll always get a person, not a machine. Our operations managers are in the field daily from 8 am until midnight assuring that the job is completed to the highest standards. In addition to your operations manager, you will have a dedicated supervisor on site during normal cleaning hours. You can schedule a consultation with our Customer Service Department Monday through Friday. Our quality control program will:

  • Establish a procedure to evaluate our performance
• Monitor daily calls from each tenant
• Respond to all calls and e-mails the same day
• Perform a weekly walk-through of each tenant’s space
• Perform an annual janitorial survey
 

All employees have been thoroughly screened and trained.

  • Past job histories must be verified going back a minimum of 2 – 3 years
• All employees must pass a criminal background check
• Social Security and INS status verified by the Department of Homeland Security
• All employees receive over 15 hours of safety and product training annually
• All day porters must speak English
 

We give our employees the tools they need to do the job right. Our orientation includes:

  • Attendance and punctuality
• Compensation, time keeping, and attendance bonuses
• Benefits (Vacations, Holiday Pay, Personal and Bereavement Days, Insurance)
• Rules of Conduct
• Security Issues
• Chemical Use and Safety
• Blood Borne Pathogens
 
 
 

14400 W. 96th Terrace - Lenexa, KS - 66215 - Phone: 913-345-9777 - Fax: 913-345-8632 - Copyright © 2008 Modern Maintenance, Inc. All rights reserved.